About us

Travel-Lab is a T.O., that is a Tour Operator which always allows to find the best organization of services for leisure, business, corporate and incentive tourism, towards all European destinations, (from the well-known capitals such as london, Paris and Madrid to the unknown towns and small nice villages) providing hotel reservations, transfers, tours , guided visits, organization of events and team-building activities.

Travel-Lab T.O. & D.M.C. is the solution for all the Companies and the Travel Agencies who want a partner who is safe and reliable for scheduling and managing all their group trips, them being for business or leisure, or even incentive.

Travel-Lab T.O. & D.M.C. has developed over the years a tight network of contacts and collaborations which allows to always find the best solution to any request.

 

 

Travel-Lab T.O. & D.M.C. is a "lab for all your travels", in order to project tailor made tours. Each customer has specific needs and, therefore, Travel-Lab ranks each inquiry as unique by customizing a trip that is truly tailor-made.

 

Travel-Lab T.O. & D.M.C. is made up of people who still want to be Travel Agents, well experienced with a professional background of more than 20 years in the field, strong with all the enthusiasm and the professionalism that a customer expects when putting their dreams in the hands of a Professional Organizer.

 

 

 

Travel-Lab is a D.M.C., that is a Destination Management Company which oversees the organization of services for leisure, business, corporate and incentive tourism, towards Italy and in particular to the Lake District of Northern Italy (Lake Como, Lake Maggiore, Lake  Garda, Lake Orta, Lake Lugano, Lake Iseo and Lake Varese), and Emilia Romagna region (Parma & valleys) providing hotel reservations, transfers, tours , guided visits, organization of events and team-building activities both for individuals and groups. Moreover it organizes opera and art tours towards Italy, thanks to its brand Heritage Italy.

 

Travel-Lab T.O. & D.M.C. assures to its Customers:

 

Expertise: skilled staff, continuously trained and updated, who takes care of your requests, with the awareness that a travel for leisure has different needs compared to a business or incentive trip.

 

Kindness: you will always get an answer to your requests and will always be assisted with the managing of your groups by enthusiastic, dynamic and polite staff who will handle your customer's schedule as if it were their own trip.

 

Convenience: the costs beared by a Tour Operator of new conception allow the cut of some fixed expenses which results in advantages on the price of the final product. We will help you to showcase your programs on the market in a highly competitive way, although this does not necessarily mean at the lowest price, but with the certainty of submitting the best match between price and quality concerning the effective needs of your customer.

Support: Italian speaking staff always available throughout your programs to make sure there is a prompt feedback and support in case it is needed by the clients.

 

Creativity: each journey must give emotions, even if the reason for the trip is work. Our staff will be able to suggest the best solutions to make any journey unique and to make sure that an incentive trip will stick into the memories of its participants.

 

Precision: in our offers, in the description of our products, in payments. This feature is also something we ask to our customers, in order to be able to better aim our final target: the satisfaction of the traveler.

 

Quickness: a clear-cut organization allows to process your inquiries quickly, with real time quotations based on effective availability of offered amenities; with "business" or "incentive" programs the feedback would take slightly longer but you will in any case be contacted diectly by an operator who will follow your inquiry throughout all its process.